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How to do e-KYC Registration in 7-Eleven?
Register for e-KYC at 7-Eleven
If you want to top up your e-wallet (like Dash or Slide) at any 7-Eleven store in Singapore, you must first complete a one-time e-KYC (electronic Know Your Customer) registration. This short guide explains the steps to register and get approved.
Under Singapore’s Payment Services Act 2019, 7-Eleven is required to verify your identity (this is called "Know Your Customer" or KYC) before you can top up your e-wallet at their stores. Please follow the steps below to complete your registration.
Step 1: Customer Identification
- Go to the 7-Eleven KYC page
- Fill in your personal details
- A copy of your NRIC, FIN, Work Pass, Employment Pass, Long-Term Pass or S Pass (Ensure camera and location access is allowed)
- A selfie (Allow camera and location access)
- Foreigners must also provide:
- Pass type
- Expiry date
- Pass status (active, pending, others)
- Your residential address
- Your contact number and email
- Your e-wallet Wallet ID, handphone number (with or without 65), or account number
- Upload a copy or photo of your Work Permit
- Select your e-wallet provider (Dash, Slide, etc.)
Step 2: Customer Verification
- After you submit the form, a Unique ID will be shown. Save or screenshot this for your records.
- It may take up to 3 working days for your application to be approved.
- During this time, you cannot top up your e-wallet at 7-Eleven.
Step 3: Transaction Monitoring
- Once approved, you can top up your e-wallet at any 7-Eleven store.
- 7-Eleven will monitor your transactions regularly to ensure safety and detect suspicious activity.
Step 4: Ongoing Monitoring
- Your account will be reviewed every year to make sure all information is up to date.
- You don’t need to do anything unless 7-Eleven contacts you.
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Register Early to Avoid Disruption!
Pre-registration is now open and will close on 30 June 2025.
From 1 July 2025, if you're not yet registered and approved:
- You’ll need to wait up to 3 working days for approval
- You won’t be able to top up your e-wallet during this waiting period
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