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Emergency Contact
Emergency Contact
Where Can I Get Help in an Emergency?
🇮🇩 How Can I Contact the Indonesian Embassy in Singapore?
🇵ðŸ‡Â How Can I Contact the Embassy of the Philippines in Singapore?
Is there any NGO Supporting Migrant Workers in Singapore?
Documentation
Documentation
Money & Banking
Money & Banking
🇮🇩 Where are Indonesian Banks Branches and ATMs in Singapore?
🇵ðŸ‡Â Where are the branches of Philippine banks in Singapore?
Where are DBS Branches and ATM Machines?
Where are POSB Branches and ATM Machines?
How to Register and Set Up Singtel Dash?
How to Transfer Money via Singtel Dash?
How to Register and Set Up a POSB Payroll Account?
How to Register and Set Up POSB Digibank?
How to Transfer Money via POSB Digibank?
How to Open an Account with DBS?
How to Open an Account with DBS (using SingPass)?
🇮🇩 How to Register and Set Up BNI MoRe?
🇮🇩 How to Transfer Money via BNI MoRe?
How to Borrow Money Legally in Singapore?
Employment/Contract
Employment/Contract
Where Can I Get Vocational Training in Singapore?
I Want to Break My Employment Contract with My Employer, What Should I Do?
Shopping & Logistics
Shopping & Logistics
🇮🇩 Where Can I Shop for Indonesian Goods in Singapore?
🇵ðŸ‡Â Where Can I Shop for Filipino Goods in Singapore?
Where Can I Buy Cheap Luggage in Singapore?
Where Can I Buy Gold in Singapore?
🇮🇩 How Can I Send Packages Home From Singapore?
🇵ðŸ‡Â How Can I Send Balikbayan Boxes from Singapore?
Where Can I Buy Daily Necessities in Singapore?
Where Can I Buy Mobile Phone in Singapore?
Could You Recommend Me Skincare in Singapore?
Off days
Off days
What are the Top Tourist Attractions in Singapore?
🇮🇩 Are There any Indonesian Restaurants in Singapore?
🇵ðŸ‡Â Are There any Filipino Restaurants in Singapore?
Where Are the Mosques Located in Singapore?
🇮🇩 Where are Indonesian Churches in Singapore?
Mobile Service
Mobile Service
Work Place
Work Place
How to Clean Stains on the Floor, Glass, and Walls?
How to Clean Stains on Clothes?
How to Clean Gas Stove Burner Caps?
Clinic & Pharmacy
Clinic & Pharmacy
I Lost My Work Permit, What Should I Do?
Replace MDW Lost Work Permit
If your Work Permit card is lost, stolen, or damaged, follow these steps to get a replacement.
When to Replace the Work Permit Card
You must apply for a replacement within 1 week of losing or damaging the card. If your card was stolen, you must also file a police report.
Note:
- If you lost your card while overseas, inform the Ministry of Manpower (MOM)Â immediately. MOM will issue a letter allowing you to re-enter Singapore.
Who Can Apply
Your employer or appointed employment agent (EA) must apply for the replacement on your behalf.
Replacement Fees
- Damaged card:Â SGD 60
- Lost or stolen card:
- First time:Â SGD 100
- Subsequent times:Â SGD 300
- Fees are non-refundable.
Processing Time
- Most applications are approved immediately.
- The replacement card will be ready for collection 4 working days after approval.
- MOM may request an interview if you have lost your card multiple times.
How to Apply for a Replacement
- Log in to WP Online (your employer or EA will do this).
- Submit the application and pay the required fee using eNETS credit or debit.
- If approved, print the card replacement letter, which contains collection instructions.
Collecting the Replacement Card
When to Collect
- 4 working days after approval.
- Collection is at MOM Services Centre - Hall C.
- No appointment is needed.
Documents Required
For lost or stolen cards, you must collect the new card in person and bring:
- Original passport
- Card replacement letter
- Completed declaration form
- Police report (translated into English if issued overseas)
For damaged cards, someone else (authorized by your employer) can collect the card. They must bring:
- Authorization letter from your employer
- NRIC, pass card, or passport for verification
- Original passport of the MDW
- Card replacement letter
- Damaged card
Additional Notes
- Newly issued Work Permit cards no longer display the employer’s name and address.
- You can check your employer’s details by scanning the QR code on the card using the SGWorkPass app.
- If you find the lost Work Permit card after getting a replacement, return it immediately to:Â Ministry of Manpower, 18 Havelock Road, Singapore.
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